A Disaster Recovery After a Fire

A client suffered from the complete loss of their offices after a fire.
Here's how Vibrant Networks helped them rebuild.
The Challenge
A logistics company based in Wolverhampton in the West Midlands suffered a catastrophic warehouse fire, resulting in the total loss of their office, storage, and IT infrastructure. With staff to pay and operations at a standstill, the company faced the real risk of prolonged downtime and financial loss.

They urgently needed a reliable IT support partner in the West Midlands to restore operations and implement a fast, effective disaster recovery plan.

The Solution
Vibrant Networks quickly deployed a comprehensive IT disaster recovery strategy. As the client’s software was cloud based, we were able to divert all calls to staff members' mobile phones, and set up email addresses on mobiles or spare devices. All staff members were able to continue their work remotely within the span of two hours thanks to our active response helpdesk.

After this, we were able to help them set up their new offices. 

Vibrant Networks were able to supply the logistics company with the following hardware:
  • 25 work stations (consisting of PCs with dual monitors)
  • 1 Zyxel switch
  • 15 Polycom handsets

All of this was supplied to their new premises within a day.

The Results
Despite the severe warehouse fire, our rapid IT recovery and business continuity support ensured minimal disruption. Staff continued working without delay, operations were restored quickly, and the company avoided potential financial losses.

This case demonstrates why every business should have an IT support partner who thinks ahead with a disaster recovery plan, so they're ready to act if the worst happens.

Don’t let unexpected IT disasters bring your business to a halt. Call Vibrant Networks today on
01922 612387, or email info@vibrant-networks.co.uk, and discover how our IT support, disaster recovery, and cyber security solutions can protect your business.